This program enables relationship managers to learn, build and sharpen the skills that they need, to excel at the front line. The increasing trend to meet remotely inspired us to develop a fortified training solution with new dimensions. Relationship managers need to thrive in a hybrid environment of physical and virtual interactions. This program will empower them to become ‘virtual persuaders’, building charisma and confidence on-screen as they manage their relationships and engage with their clients.
“Simply put – when it comes to developing relationship managers in today’s world, PowerPlay gets results.”
Bradley Gishen, Business Development, Mobivate UK
‘This Strategic Relationship Management Program was the best we have been through, with significant benefits gained. We particularly noted PowerPlay’s consistent passion for excellence and delivering value in all aspects of the partnership.”
Stacey Gachanja, Head of Human Resources Guaranty Trust Bank
Simply put – a sharper and stronger ability to manage client relationships and important accounts to sustain and grow revenue. The consequences:
Forty client relationship managers in our client’s business banking unit went through our program. Client feedback surveys conducted 6 months later showed an average improvement of 14% in each relationship manager.
At a multinational bank, a high net worth client team applied our training to their business, and doubled the number of products per client within 10 months.